Last Updated: May 10, 2026
At TheCozyFit, your privacy matters to us just as much as your comfort and shopping experience. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or place an order with us.
When you browse our website or make a purchase, we may collect personal details such as your name, phone number, email address, shipping and billing address, and any other information you voluntarily provide. We may also collect order details, payment information processed securely through trusted third-party payment gateways, IP address, browser type, device information, cookies, and browsing behavior to improve your shopping experience.
We use this information to process and deliver your orders, provide customer support, send order updates, improve our website functionality, personalise your shopping experience, and share offers or promotional updates when applicable. Your information also helps us analyse website performance and understand customer preferences better.
At TheCozyFit, we respect your privacy and do not sell or rent your personal information to anyone. Your data may only be shared with trusted service providers such as courier partners for order delivery, payment gateways for secure transactions, or technical and marketing tools that help us operate our business efficiently. In certain situations, we may disclose information if required by law or to protect against fraudulent or illegal activities.
Under applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you have the right to access, update, or request deletion of your personal information, subject to legal and operational requirements. You may also opt out of receiving promotional communication from us at any time by contacting our support team.
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, maintain your shopping cart, and analyse website traffic. You may choose to disable cookies through your browser settings, although some website features may not function properly as a result.
We take data security seriously and use reasonable security measures to protect your information. Our website is secured with SSL encryption, and all online transactions are processed through secure and trusted payment gateways. Access to customer information is limited only to authorised personnel who require it for operational purposes.
We retain your information only for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our policies. Once the information is no longer required, it is securely deleted or anonymised.
We may occasionally update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page along with the revised “Last Updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us:
- Phone: +91 9665035363
- Email: thecozyfitv1@gmail.com
- Address: Plot No. 44, Chetana Nagar, Mumbai Agra Road, Behind Hotel Sai Palace, Indira Nagar, Nashik, Maharashtra – 422009, India.
- Support Hours: Monday to Saturday, 11:00 AM – 7:00 PM IST
Thank you for choosing TheCozyFit — where comfort, style, and trust come together beautifully.